Our office hours are: 

Berlin time

Monday: 09:00 am - 06:00 pm

Tuesday: 09:00 am - 06:00 pm

Wednesday: 09:00 am - 06:00 pm

Thursday: 09:00 am - 06:00 pm

Friday: 09:00 am - 06:00 pm

Saturday: 10:00 am - 02:00 pm

Sunday: closed 

Request can be send at any time.

• You send us your request and we will contact the respective guide to see if he is available on the day and time you requested. 
• You will then receive within max. 48 hours a response. 
• After your approval and payment, you will receive the booking confirmation including the guide's contact details for possible consultations with him.

• Paypal
• Transfer
• Visa
• Mastercard

• After your approval you will receive an invoice from us which you have to pay. 

• 48 hours prior to departure: free of charge
• Less than 48 hours or no-show: 100%